1. Richard Schwartz02/27/2005 12:28:46
Homepage: http://smokey.rhs.com/web/blog/PowerOfTheSchwartz.nsf
Lotus did ship a help desk-ish app back in the R3 days. It was called CSERVE. It wasn't part of the actual install, as I recall, but in the latter point releases of R3 it was included on a separate diskette (or two or three).
-rich
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